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- Recommended retail price
- After-Sales Service
- Pre-sales service
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- Terms and condition
- Customer Service
We believe that our responsibility does not stop once the customer has bought the product.
After purchasing a container of furniture from Yadea, we will be pleased to assist you further with our range of services options. These include:
• Two years warranty on all parts at manufacture defects
• Five years free replacement offered warranty against defects on all parts
• Ten years technology support and online quality repair service.
• 100% satisfied guarantee on all premium 6 items.
• We guarantee to use ONLY genuine Italian imported aniline leather and #304 stainless steel, true palisander and only
environmental sound materials, including foam
• Free marketing picture sharing service
• One to one customer support and advice on web sales, marketing and designer knowledge
• We inspect and repair all types of furniture including upholstery (both fabric and leather) with
more than 6 stuff with more than ten years experiences at Quality control
• We offer clearly labelled cartons with color pads and full assembly instructions (where required) inside each box.
• Our packing is durable and designed to withstand the rigors of long distance third party delivery
• We are happy to organize customers LOGO to be printed on every carton in order to emphasize your brand
• Our dedicated service team is available at any time to answer your queries relating to all aspects of after-sales service please contact directly Phone (+86)-755-83711488 ,(+86)-755-82875007,(+86)-755- 82874550 ( direct line )
Please note that the warranty is avoid for any of the following conditions:
1) Improper maintenance or improper use resulting in damage.
2) Damages incurred during transportation after the delivery arranged.
3) Anything deemed by us to be abnormal wear and tear but we will give assistance where possible.